Support + Follow-up Queue
Starter surface for customer support triage, exception handling, and follow-up tracking.
SOP + Checklist Library
Internal process documentation and recurring admin workflows.
CRM Cleanup Support
Operational support for AC/GHL migration cleanup, tags, fields, and edge cases.
Mission Board
Current mission-critical workstreams, status, blockers, and next moves.
LYS Differentiation Scorecard
Strategic scorecard for how Last Year Single stands apart in the relationship and faith-based singles market.
Relationship Intelligence Market Deep Dive
Market research and positioning analysis for relationship intelligence, dating strategy, and LYS growth opportunities.
Coaching Client OS MVP
Working operating system for coaching clients, lifecycle visibility, and client experience structure.
JackieDorman.com
Jackie's authority site for coaching, matchmaking, books, content, and offers.
Last Year Single Sales Page
Main sales page for the Last Year Single program.
Matchmaker Mindset Score
Assessment funnel and segmentation asset at score.jackiedorman.com.
Instagram — @jackiedormanofficial
Primary social media presence and audience engine.
Facebook — Jackie Dorman Official
Facebook brand presence and community touchpoint.
Request Dashboard Change
Submit a new card, link, SOP, checklist, report, or dashboard update. Low-risk items are directly authorized; sensitive items go to Ops approval.
Dashboard Request Queue
Review submitted, approved, added, declined, and clarification-needed dashboard requests.
Terms of Service
Public Jane Media / JackieDorman.com terms and buyer-facing agreement language.
Privacy Policy
Public privacy policy covering data collection, use, and customer privacy expectations.
Refund Policy
Buyer-facing refund policy and expectation-setting reference.
Email Compliance & Unsubscribe Policy
Public standards for Jane Media email compliance, unsubscribe access, and subscriber choice.
Community Guidelines
Member-facing and team-facing standards for community tone, moderation, and safety.